Wednesday, September 11, 2019
Managing interpersonal behaviour at work 2 Essay
Managing interpersonal behaviour at work 2 - Essay Example Thus, the workplace is not a stable box but a dynamic environment where relationships and interactions enliven it with changes that shift even by the next moment. An effective manager must be one fully equipped with all the tools and experience to manage an environment. He/she should be flexible, respectful to subordinates and decisive in his/her action (What does it mean, 2008). The manager should know the principles of business management and principles of psychology applicable in the business sector. Effective management includes understanding the culture of the organization, the workers, their ethnicity and background, diversity management, interpersonal communication and interaction, human behaviour, etc. The field of psychology has become a relevant discipline in organisational management that universities and colleges at present offer it as course for managers and leaders in an organisation. Psychology is relevant in any organisation that it is utilised even from the start of the screening and hiring process with written test given to applicants based on psychological principles. Focusing on individuality, Gilbreth (2008) posits three types of management ââ¬â traditional management, transitory management and scientific management. Traditional management almost neglects the concept of personality. It focuses on the mind and body that includes satisfactory food and sleeping quarters, not forcing workers to overwork, amusement for workers and related concerns. It focuses on the group or class or workers rather than the individual (Gilbreth, 2008). The manager may even take pride of treating everyone equally (Gilbreth, 2008). Transitory management gives focus on ââ¬Å"the physical and mental welfare . . . more systematicallyâ⬠(Gilbreth, 2008, p. 47). Individuality of the worker is given more importance (Gilbreth, 2008). Scientific management gives emphasis on the body and mind of the worker and his
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